A five-year transformation strategy ended this year, with core systems replaced, digital platforms becoming fully operational, and market responsiveness improving across all segments. Organizational growth came from strong customer acquisition, stronger liquidity positions, and increased employee engagement. ESG strategy became part of core operations: now embedded in governance, and risk management activities of the Bank. BSF enters a new strategic horizon as a growth-minded institution – resilient, sustainable, inclusive, and aligned to enable Saudi Vision 2030.
Here are some highlights of what has been built, delivered, and prepared for the future.
Strategic and Financial
- Profitability over Volume:profit growth outpaced volume expansion, enabled by pricing discipline and better risk-adjusted return focus.
- Capital Adequacy at 21.4%: one of the strongest capital buffers in the Kingdom, supporting growth.
- Balance Sheet Strength: Growth continued in 2025, mainly driven by 5% loan growth and 13% expansion of the investment portfolio, while liquidity coverage and net stable funding ratios were well above 100% and the NPL ratio remained low.
- Total Funding Raised: X 35.0 billion, supported by successful diversification across instruments and global markets.
- Net Interest Income Up 10%: driven by stable margins and Loans and Investments growth.
Digital and Technology
- Core Banking System Replaced: increased speed-to-market for new products and streamlined processes.
- Integrated Corporate Portal (ICP) Launched: enabled 13 new digital trade finance and liquidity products, supporting increase of corporate wallet share.
- SME Onboarding Improved by 30%: automation through the ICP and digitalized KYC reduced onboarding time significantly.
- Retail Mobile App Rebuild: modern UI and full omni-channel integration led to record-high app engagement and lower abandonment rates.
- Increased Digital Adoption: digital penetration growing to between 60-70% of clients, reducing branch-dependency for operational transactions.
Retail and Customer Growth
- Record Retail Customer Acquisition: driven by strong account opening, particularly supported by the private and affluent customer segments.
- Credit Card Portfolio Growth: Significant YoY expansion in usage and issuance.
- Retail Net Promoter Score (NPS) Record: best-ever NPS, reflecting customer satisfaction after improvements in UX.
- Brand Perception: BSF described as more “digitally native, youthful” by customers and employees. Saudi Professional League sponsorship and marketing collaborations led to gains in visibility, equity, and customer conversion.
ESG Integration
- ESG KPIs tracked: ESG KPIs and targets are monitored and performance is disclosed.
- ESG Governance elevated: Now housed with the Strategy Committee under a formal governance mechanism to ensure having a strategic oversight to guide the long-term ESG direction, ensuring alignment with our business strategy, and overseeing the integration of environmental, Social, and Governance considerations into core operations.
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2025 ESG Ratings:
– S&P Global: Highest ESG score amongst Saudi Banks for the 3rd year in a row.
– Sustainalytics: Lowest ESG Risk rating amongst Saudi Banks for the 3rd year in a row.
- CSR and Community Investment: launch of the ATHAR program, a unified CSR framework built on four pillars: education and financial literacy, heritage and culture, environmental stewardship, and health and wellbeing - aligning community impact with BSF’s ESG Framework and Vision 2030.
BSF’s ESG Ratings
| Year | MSCI | Sustainalytics* | S&P Global |
| 2022 |
|
30.8 | 25 |
| 2023 |
|
27.8 | 30 |
| 2024 |
|
21.2 | 39 |
| 2025 |
|
15.55 | 42 |
| Scale | |||||
| MSCI |
Laggard 
|
Average
|
Leader
|
||
| Sustainability | Negligible Risk 0-10 |
Low Risk 10-20 |
Medium Risk 20-30 |
High Risk 30-40 |
Severe Risk 40+ |
| S&P Global | 0 – 100, where 100 represents the maximum score | ||||
* lower ratings indicate a lower risk
Diversification and Non-Interest Income
- Trade and Treasury Cross-sell Improved: fee-based income was enhanced through expanded treasury advisory services and integrated product offerings for large corporate clients.
- Retail Product Diversification: capturing a younger demographic through new lifestyle and savings-linked offerings.
People and Culture
- Female Workforce Reached 25.3%, aided by DEI acceleration efforts.
- Youth employees (<18-30 years) reached 23.1%.
- Saudization (Saudi Nationals) 93.3%.